Guest Service Associate,
Orlando International Resort Club
Daniel is pictured with his co-worker Angela
Daniel is pictured with his co-worker Angela
q: What do you do?
a: Provide guest services at a Wyndham Vacation Ownership resort, including check-ins and check-outs, night audit and overseeing housekeeping and maintenance requests.
q: What's your favorite part of the job?
a: Interacting with people. We have a good time here. It's an awesome team and we mix and match responsibilities.
q: What's the greatest challenge?
q: Do you stay in touch with any other UCF hospitality alums?a: Saturdays. There are a lot of check-ins on Saturdays.
a: Pat Barrett '07, who works at Tuscawilla Country Club.
q: Outside work...you're most likely to be seen?
a: In my bed or golfing.
q: Your biggest accomplishment since graduating, outside your career?
a: I just bought a house.
q: How did UCF prepare you for what you do?
a: The instructors were great, not just teaching us the fiscal side of the business but also guest satisfaction. They taught us how to be caring to guests. Without them, we wouldn't have our jobs.
q: Your favorite class?
a: Exploring Wines of the World.
q: How could the hospitality program have been better?
a: It was located so far from Main Campus, and the bus was often overcrowded.
q: A UCF memory?
a: Tailgating, and good times with my ΦΔΘ fraternity.
q: Favorite meal in Orlando?
a: The Pasta Verde at Giovanni's in Oviedo.
q: On your iPod?
a: Hip hop from a few years ago.
q: Little known fact about you?
a: I used to work in the Box Office at the UCF Arena.
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