Associate Relations Manager,Hyatt Regency Chicago
q: What do you do?
a: I manage associate relations for the largest hotel in Chicago; with 2,019 rooms, it's also the Hyatt Corporation's largest property. My primary responsibility is to run an associate relations program that meets the company’s business objectives while in keeping with the organizational mission, vision and values.q: What's your favorite part of the job?
a: Becoming familiar with labor relations. Transitioning from a non-union property (Hyatt Regency Grand Cypress) to a property with five active unions is an extremely challenging and fun experience.q: What's the greatest challenge?
a: Having to much that I would like to accomplish in a day, with too little time.q: Do you stay in touch with any other UCF hospitality alums?
a: Alex Hamilton '09 (Hyatt Regency O’Hare) and A.J. Stevenson '08 ( Hyatt Regency Orlando Airport).q: Outside work...you're most likely to be seen?
a: Walking to my apartment from work.q: Your biggest accomplishment since graduating, outside your career?
a: Five years of marriage with Amy Henderson Johnson, UCF Special Education '04 & '06.q: How did UCF prepare you for what you do?
a: I took my studies very seriously and soaked everything in, reading every textbook cover to cover. The result was a big file cabinet of information in my mind that I reference all the time for ideas.q: How could the hospitality program have been better?
a: The three classes I wanted to take weren't ever offered. They were Hospitality Consulting, Casino Management and Cruise Ship Management.q: A UCF memory?
a: Quality brewing with Ed Measom changed my life forever.q: Favorite meal in Orlando?
a: The lobster-crusted sea bass at Hemingway's, at Hyatt Regency Grand Cypress.q: On your iPod?
a: Three Doors Down - love that group.q: Little known fact about you?
a: Before going to UCF, I participated in direct combat operations during Operation Iraqi Freedom. I served as an infantry paratrooper in the 82nd Airborne Division.
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