a: I provide service to clients by communicating their program -- including schedules, banquet event orders, room rates, billing requests and more -- throughout the hotel, ensuring every detail of the client's experience at The Ritz-Carlton is delegated to the right people.
a: Each program is so different! I've worked on everything from large corporate meetings to an Easter brunch for a co-worker entertaining her friends and family.
a: Problem resolution -- communicating last minute changes, and WEATHER!
a: Jorge Chavez '07, Trel Delitz'06, Michelle Drabyk '07, Julie Noda '05, Jason Ring '07 and Ryan Tampa '07. My sister, Brianna Moore, is a current student at Rosen College.
a: At a networking event for the International Special Events Society (ISES) or Orlando Young Professionals, or in Baldwin Park.
a: Becoming self-sufficient. I share an apartment with my boyfriend in Baldwin Park with the cutest little dog.
a: The professors at Rosen weren't just teachers who got their knowledge from books. I learned a lot by listening to their stories of successful (and some not so successful) real-life experiences in the hospitality industry. Some favorites were Dr. Deborah Breiter, Dr. Wilfried Iskat and Dr. Tammie Kaufman.
a: We had a lot of exposure to professional "experts" but recent grads could have prepared us more for our job search. They could offer more relevant advice such as don't pass by career fairs or manager in training programs, and tell us that realistically you need to pay your dues in this industry.
a: Football games...especially beating Marshall my junior year for UCF's first win in 17 games! Go Knights!
a: Steak and chicken at Kobe with all of my friends!
a: Everything from Britney Spears to The Beatles to Corey Smith and Pat Green.
a: I've never tried ketchup, because I don't like how it smells.